What Is a Statement of Account and How Do I Request One?

What Is a Statement of Account?

A statement of account is an official record that shows the financial activity in your KAST account during a specific period. It typically includes details such as deposits, withdrawals, purchases, fees, and your running balance.

Statements are useful for tracking your spending, verifying transactions, and providing documentation for audits, loan applications, or other financial requirements. They serve as a reliable snapshot of your account’s activity within the covered timeframe.

What Duration Does My Statement of Account Cover?

A statement is a summary of your account activity for one selected month and year. You can choose the month and year, but you cannot adjust the start or end dates manually. The "duration covered" refers to the dates shown in the Period field at the top of your statement.

Statement of Account Durations

• Previous months: Statements cover the full selected calendar month. Custom date ranges are not available.
• Current month: You can generate a statement for the current month. It covers activity from the 1st day of the month through yesterday. Today’s transactions are not included, and the dates cannot be adjusted manually.
• Availability: Statements can be generated directly in the KAST app. Current-month statements are available immediately and include activity up to the previous day.

Always check the Period field at the top of your statement to see the exact date range covered.

How Do I Request a KAST Statement of Account?

You can download a statement of account directly from the KAST app without contacting support. Statements are available for one selected month at a time and can be exported as a PDF or CSV. Custom start and end dates are not available.

You can access your Account Statement from different places in the KAST app.

Steps

	Open the KAST app and go to Account.
	2.     Open the account, then choose Statements.
	3. Select all transactions and pick the correct month
	4. Tap view statement
	5. Download statement

Once generated, the statement can be downloaded, shared, or saved for record-keeping, accounting, or reporting purposes.

Frequently Asked Questions

Is a Statement of Account the Same as a Receipt?

No, a statement of account is a summary of your account activity over time, while a receipt confirms a single transaction. Statements provide an overview, while receipts serve as proof of individual payments.

Will My Statement Show Pending Transactions?

Statements include transaction events that affected your balance during the selected month. For card transactions, events such as authorizations, reversals, settlement, refunds, or cash reward usage may appear as separate rows when they affect the balance.

Can I Use My Statement of Account for Official Purposes?

Yes, statements are often accepted as proof of financial activity. However, make sure to check the specific requirements of the institution requesting the document.

What If There Are No Transactions in the Selected Month?

You can still generate a statement for that month. It will show your opening balance, zero transactions, and closing balance.

Can I Generate a Statement for the Current Month?

Yes. You can generate a statement for the current month directly in the KAST app. The current-month statement covers activity from the 1st day of the month through yesterday. Transactions from today are not included, and the dates cannot be adjusted manually.

Can I Generate a Statement for a Specific Card?

Yes, you can choose All transactions for a consolidated statement or select a specific active card for a card statement.

Do Statements Include My KAST Loyalty Points?

Account statements focus on financial account and card activity. If Cash Reward was used and affected a card transaction, it may appear as a statement row. Loyalty points or rewards balances are not shown as a separate rewards statement.

Why is "Cash Rewards Used" Shown Under Money in?

When rewards are applied to a transaction, they offset part of the amount deducted from the user's cash balance. To keep the statement reconciled, the full transaction appears under Money out, while the sum of all rewards used appears under Money in. For example, a $100 purchase using $10 in rewards results in $100 under Money out and $10 under Money in, a net cash balance decrease of $90. We plan to show rewards as a separate category in a future enhancement.

When is the Data Populated?

Statement data is usually populated about 2 days after the transaction time. This means today’s transactions should appear in the account statement the day after tomorrow.

Can I Request a Statement in Another Language or Currency?

In most cases, statements are generated in the default language and currency of your account. If you need a different format, contact the concierge team to check if this option is available.