If you're planning to travel internationally, you may wonder whether your KAST Card will work outside your home country. This guide explains where and how you can use your KAST Card abroad, what to expect when making payments, and tips to ensure smooth transactions while traveling.
Can I Use My KAST Card Internationally?
Yes. Your KAST Card works globally anywhere the Visa network is supported, allowing you to make payments with merchants around the world.
This means you can typically use your KAST Card to:
- Pay at restaurants, hotels, and retail stores
- Make online purchases while abroad
- Pay for transportation and travel services
- Withdraw cash from ATMs
Will I Be Charged Foreign Transaction Fees?
When you use your KAST Card abroad, your payment may involve currency conversion if the transaction is in a currency different from your card balance.
Possible charges may include:
Foreign exchange (FX) fees: Typically 0.5%–1.75% of the transaction amount when currency conversion is required.
ATM withdrawal fees: $3 flat fee + 2% of the withdrawal amount.
Exact fees may vary depending on:
- The country
- The merchant's bank
- The payment network
You can always review the final amount in the KAST app after the transaction is processed.
What Should I Do If My Card Doesn’t Work Abroad?
If your KAST Card isn’t working while traveling, try the following steps:
- Confirm the merchant accepts Visa cards.
- Check your available balance.
- Verify your card is not frozen in the app.
- Try another payment terminal or merchant.
If the issue continues, contact KAST Concierge through the app for assistance.
How Do I Get a KAST Card?
You can easily get a physical or virtual KAST card right from the app:
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How Do I Activate My KAST Card?
Virtual cards are automatically activated and ready for use as soon as they appear in your app.
To activate your physical card once it is delivered:
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Your card will be ready to use immediately after activation. If you do not see the activation option, ensure your app is updated to the latest version. If the issue persists, contact KAST Concierge.
Frequently Asked Questions
Do I need to notify KAST before traveling?
No, you do not need to notify KAST before traveling. However, it’s a good idea to make sure your card is active and your app is accessible to avoid any issues while making payments abroad.
Can I use my KAST card for online purchases while abroad?
Yes, you can use your KAST Card for online purchases while traveling. As long as the merchant accepts your card network, the transaction should work the same way it does at home.
What currency will my transactions be charged in?
Transactions are usually processed in the local currency of the country where the purchase is made, even though KAST cards are USD-denominated. When paying abroad, the terminal may ask if you want to pay in USD or the local currency. You should choose the local currency so KAST handles the conversion instead of the merchant, which can help you avoid higher exchange-rate markups.
Can I freeze my card if I lose it while traveling?
Yes, you can freeze your card instantly through the KAST app if it is lost or stolen. This helps prevent unauthorized transactions while you locate your card or request a replacement.
Where can I see my transactions while traveling?
You can view all your transactions in the KAST app’s transaction history. This allows you to monitor spending, review payment details, and download receipts if needed.