This article explains how to receive EUR into your KAST account using your EUR virtual account through SEPA transfers. You’ll learn how SEPA transfers work, what account details to share, fees, timelines, and what to do if a transfer is delayed. Once settled, incoming EUR is automatically converted and credited as USDC in your KAST balance.
What Is the KAST EUR Account?
The KAST EUR account is a virtual account that allows you to receive EUR transfers directly into your KAST account through SEPA. Once settled, deposits are automatically converted and credited as USDC in your KAST balance.
What Should I Know Before Receiving EUR?
Before receiving a SEPA transfer:
- Your EUR account must be active
- Copy your EUR receiving details from the app
- Make sure the sender uses SEPA and sends EUR
What Happens When I Receive EUR via SEPA?
When someone sends EUR to your KAST EUR account:
- The sender initiates a SEPA transfer in EUR
- The transfer is processed and reviewed
- Once settled, the funds are automatically converted and credited as USDC in your KAST balance
Only settled deposits will appear in your available balance and transaction history.
How Do I Receive EUR in the KAST App?
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What Account Details Should I Share to Receive EUR?
Share the exact EUR receiving details shown in your KAST app.
Transfer Type |
Details to Share |
|---|---|
SEPA (EUR) |
Beneficiary name, IBAN(Account Number), bank name, and any reference shown in-app |
Always copy the details exactly as displayed in the app. Incorrect details may cause delays, rejected transfers, or returned funds.
Are There Fees and Limits for Receiving EUR Transfers?
EUR SEPA deposits do not have a processing fee.
When Will My EUR Transfer Be Credited to My KAST Account?
EUR transfers sent through SEPA are typically credited instantly once the transfer has been settled by the sending bank.
However, timing can still vary depending on:
- The sender’s bank processing times
- SEPA settlement schedules
- Banking hours, weekends, or public holidays
Only fully settled transfers will appear in your available KAST balance and transaction history.
What Should I Do If My EUR Transfer Hasn’t Arrived?
First, confirm:
- The sender used the correct EUR account details
- The transfer was sent through SEPA in EUR
- The sender completed the transfer successfully
Some transfers may undergo additional review before settlement.
If your transfer is delayed, contact Concierge Support and share:
- Sender name (if available)
- Transfer amount and date
- Any bank reference or confirmation
Frequently Asked Questions
Can I receive EUR transfers into my KAST account?
You can receive EUR transfers into your KAST account through SEPA. Make sure the sender uses your EUR receiving details exactly as shown in the app.
Why did I receive less EUR than expected in my KAST account?
Processing or intermediary bank fees may reduce the final amount received.
Can I send money using my KAST EUR account?
Your KAST EUR account currently supports incoming transfers only. Outbound bank transfers and withdrawals are handled separately.
Do weekends or holidays affect EUR transfer timing to my KAST account?
SEPA transfers follow banking business days and cutoff times. Transfers sent late in the day, on weekends, or on bank holidays may arrive on the next business day.
Can I change my KAST EUR receiving details?
Your EUR receiving details may be updated in some cases for security or operational reasons. Contact Concierge Support if you need help with your account details.