This article explains how to activate your EUR virtual account (SEPA) in KAST. You’ll learn what the EUR account is, how to activate it, and what to expect after setup.
Tip: If you’re already verified in KAST, EUR activation is usually instant.
What Is the KAST EUR Account?
The KAST EUR Account is a virtual account that allows you to receive EUR transfers via SEPA directly into your KAST account. It provides you with dedicated receiving details, such as an IBAN, that you can share to accept payments.
How Do I Activate My EUR Account in the KAST App?
You can activate your EUR account directly in the app.
Steps
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What Should I Do If My EUR Account Is Pending?
EUR account activation is usually instant. In rare cases, it can take up to 24–48 hours.
If your status remains pending longer than expected:
- Confirm all required information has been submitted
- Contact Concierge Support for assistance
What Should I Do If My EUR Account Is Rejected?
If your EUR account is rejected, contact Concierge Support for assistance. In some cases, you may be asked to provide additional information or review your submitted details.
Frequently Asked Questions
Do I need to verify my KAST account before activating a EUR account?
You must have a verified KAST account before activating your EUR account. Verification helps confirm your identity and eligibility for EUR account access.
Is the KAST EUR account available globally?
The KAST EUR account is available in most regions. Some countries and regions may still be restricted based on availability requirements.
How long does KAST EUR account activation take?
KAST EUR account activation is usually instant after submission. In some cases, activation may take longer if additional checks or information are required.
Can I use my KAST EUR account to send money?
Your KAST EUR account currently supports incoming SEPA transfers only. Outbound bank transfers and withdrawals are handled separately.