This article explains how to send money from KAST to a local bank account in Chile. You'll learn what it costs, how long it takes, which recipient details you need, and what to do if something goes wrong.
How Does Sending Money to Chile Work?
KAST lets you send money directly to supported local bank accounts in Chile. Your money is delivered in the local currency, Chilean peso (CLP), so your recipient does not need to convert anything.
The full cost and expected arrival time are shown in the app before you confirm. Availability depends on your account and region: if Chile or CLP does not appear in your KAST Pay flow, it is not currently available for your account.
How Do I Send Money to Chile?
Follow these steps in the KAST app:
| 1. Open the KAST app. | |
| 2. Go to the Pay tab. | |
| 3. Under New Payment, select Instant Payout. | |
| 4. Choose CLP as your payout currency. | |
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5. Accept the Terms and Conditions, then tap Continue. 6. You may be asked to provide additional information or documents, such as your Tax Identification Number (TIN), Proof of Address (PoA), Source of Funds (SoF), or Social Security Number (SSN). |
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| 7. Enter the amount you wish to send, tap Confirm. | |
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8. Choose whether to transfer to your own account or to someone else, enter recipient’s details.
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| 9. Review the details and confirm your transaction. |
Review all payout details in the app before confirming.
Once confirmed, the payout is sent for processing and cannot be canceled or changed. You can track its status in Transaction History.
How Much Does It Cost to Send Money to Chile?
| Fee type | Amount |
|---|---|
| Percentage fee | 1% of the amount sent |
| Fixed fee | $2 |
You see the exact total before you confirm, so the amount you see is the amount you pay.
What Is the Minimum CLP Payout Amount?
The minimum amount you can send is 1,000 CLP.
The maximum amount you can send in one CLP payout is 999,999,999 CLP.
You’ll see the available amount, fees, and any limits or restrictions during the payout flow before you confirm.
How Long Does a CLP Payout Take?
CLP payouts are typically processed by the next business day.
The expected arrival time is shown before you confirm. Payouts submitted outside banking hours, on weekends, or during public holidays may take longer. If your payout is delayed because of a weekend or public holiday, please wait until the next business day has passed before contacting KAST Concierge.
What Recipient Details Do I Need?
You need your recipient's local account details for a supported bank account in Chile. CLP payouts use the TEF payout rail.
The recipient information required may include:
- Recipient name
- Bank name
- Local account details, such as an account number
- Country of bank
- Beneficiary type, such as Individual or Business
- Purpose of transfer
- Additional information requested during the payout flow
The exact fields appear in the KAST Pay flow once you choose Chile (CLP), so you are never guessing. Double-check all details before confirming: incorrect or incomplete details may delay the payout or cause it to be returned.
Frequently Asked Questions
Do I Need to Verify My Account Before I Can Send CLP?
Yes. Your KAST account must complete the required verification before you can use KAST Pay.
For some payout corridors, you may also be asked to complete additional verification or accept additional terms before sending your payout.
Why am I being asked to complete additional verification before sending CLP?
Some CLP payouts may require additional verification before you can continue.
If additional verification is required, you'll see the necessary steps in the KAST app. Complete the requested information before trying to submit your payout.
Who can send CLP with KAST Pay?
CLP payouts are available to eligible KAST users where the selected payout corridor is supported.
Availability depends on your account status, residency, user type, beneficiary country, selected payout currency, and supported payout rail.
Why can't I see CLP as an option in KAST Pay?
CLP payouts may not be available for every account.
If CLP is not available for your account, it will not appear as an available payout option in the app. Availability depends on your account eligibility, residency, user type, beneficiary country, selected payout currency, and supported payout rail.
Can I send CLP to someone else's bank account?
Yes. You can send CLP to a supported individual or business bank account in Chile, provided the beneficiary and bank account are eligible for the payout.
Make sure all recipient information is correct before confirming your transfer.
Can I cancel a CLP payout after confirming?
Once a CLP payout has been confirmed and processing has started, it will not be possible to cancel or change it.
If you entered incorrect information, contact KAST Concierge as soon as possible.
What happens if my CLP payout fails?
If your payout fails or is returned, the timing and handling of the funds depends on the payout status and reason for the failure.
Go to your Transaction History and open the payout transaction details to check the decline reason and latest status. If the funds have not been returned or you need more information, contact KAST Concierge.
Where can I check the status of my CLP payout?
You can check your payout status and transaction details in the KAST app.
If the status has not updated after the expected delivery timeframe, or after the next business day if there was a weekend or public holiday, contact KAST Concierge for help.
Can I get proof of my CLP payout?
You can check the details of a successful payout in your Transaction History.
If you need additional confirmation or proof of payment, contact KAST Concierge.
Can I send CLP from any country?
CLP payouts are available only where KAST Pay and the CLP payout corridor are supported for your account.
Availability depends on your residency, account eligibility, user type, payout corridor, and other applicable requirements.
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