This article explains how to send money from KAST to a local bank account in the Czech Republic. You'll learn what it costs, how long it takes, which recipient details you need, and what to do if something goes wrong.
How Does Sending Money to the Czech Republic Work?
KAST lets you send money directly to supported local bank accounts in the Czech Republic. Your money is delivered in the local currency, Czech koruna (CZK), so your recipient does not need to convert anything.
The full cost and expected arrival time are shown in the app before you confirm. Availability depends on your account and region: if the Czech Republic or CZK does not appear in your KAST Pay flow, it is not currently available for your account.
How Do I Send Money to the Czech Republic?
Follow these steps in the KAST app:
| 1. Open the KAST app. | |
| 2. Go to the Pay tab. | |
| 3. Under New Payment, select Instant Payout. | |
| 4. Choose CZK as your payout currency. | |
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5. Accept the Terms and Conditions, then tap Continue. 6. You may be asked to provide additional information or documents, such as your Tax Identification Number (TIN), Proof of Address (PoA), Source of Funds (SoF), or Social Security Number (SSN). |
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7. Enter the amount you wish to send, tap Confirm. |
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8. Choose whether to transfer to your own account or to someone else, enter recipient’s details.
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| 9. Review the details and confirm your transaction. |
Review all payout details in the app before confirming.
Once confirmed, the payout is sent for processing and may not be possible to cancel or change. You can track its status in Transaction History.
How Much Does It Cost to Send Money to the Czech Republic?
| Fee type | Amount |
|---|---|
| Percentage fee | 1% of the amount sent |
| Fixed fee | $2 |
You see the exact total before you confirm, so the amount you see is the amount you pay.
What Is the Minimum CZK Payout Amount?
The minimum amount you can send is 50 CZK.
The official payout documents show no fixed maximum limit for CZK payouts, but your available limits may still depend on your account eligibility, payout corridor, supported payout rail, and applicable local requirements.
You’ll see the available amount, fees, and any limits or restrictions during the payout flow before you confirm.
How Long Does a CZK Payout Take?
CZK payouts are typically processed by the end of the day.
The expected arrival time is shown before you confirm. Payouts submitted outside banking hours, on weekends, or during public holidays may take longer. If your payout is delayed because of a weekend or public holiday, please wait until the next business day has passed before contacting KAST Concierge.
What Recipient Details Do I Need?
You need your recipient's local account details for a supported bank account in the Czech Republic. CZK payouts use the CERTIS payout rail.
The recipient information required may include:
- Recipient name
- Bank name
- Local account details, such as an IBAN or account number
- Country of bank
- Beneficiary type, such as Individual or Business
- Purpose of transfer
- Additional information requested during the payout flow
The exact fields appear in the KAST Pay flow once you choose Czech Republic (CZK), so you are never guessing. Double-check all details before confirming: incorrect or incomplete details may delay the payout or cause it to be returned.
Frequently Asked Questions
Do I Need to Verify My Account Before I Can Send CZK?
Yes. Your KAST account must complete the required verification before you can use KAST Pay.
For some payout corridors, you may also be asked to complete additional verification or accept additional terms before sending your payout.
Why am I being asked to complete additional verification before sending CZK?
Some CZK payouts may require additional verification before you can continue.
If additional verification is required, you'll see the necessary steps in the KAST app. Complete the requested information before trying to submit your payout.
Who can send CZK with KAST Pay?
CZK payouts are available to eligible KAST users where the selected payout corridor is supported.
Availability may depend on factors such as your account status, residency, user type, beneficiary country, selected payout currency, and other eligibility requirements.
Why can't I see CZK as an option in KAST Pay?
CZK payouts may not be available for every account.
Availability can depend on your account eligibility, residency, user type, beneficiary country, selected payout currency, supported payout rail, or other applicable requirements.
If CZK isn't available for your account, it may not appear as an available payout option in the app.
Can I send CZK to someone else's bank account?
Yes. You can send CZK to a supported individual or business bank account in the Czech Republic, provided the beneficiary and bank account are eligible for the payout.
Make sure all recipient information is correct before confirming your transfer.
Can I cancel a CZK payout after confirming?
Once a CZK payout has been confirmed and processing has started, it will not be possible to cancel or change it.
If you entered incorrect information, contact KAST Concierge as soon as possible. We'll check whether any action is still available for your payout.
What happens if my CZK payout fails?
If your payout fails or is returned, the timing and handling of the funds may depend on the payout status and reason for the failure.
Go to your Transaction History and open the payout transaction details to check the decline reason and latest status. If the funds haven't been returned or you need more information, contact KAST Concierge.
Where can I check the status of my CZK payout?
You can check your payout status and transaction details in the KAST app.
If the status hasn't updated after the expected delivery timeframe, or after the next business day if there was a weekend or public holiday, contact KAST Concierge for help.
Can I get proof of my CZK payout?
You can check the details of a successful payout in your Transaction History.
If you need additional confirmation or proof of payment, contact KAST Concierge.
Can I send CZK from any country?
CZK payouts are available only where KAST Pay and the CZK payout corridor are supported for your account.
Availability may vary based on your residency, account eligibility, user type, payout corridor, and other applicable requirements.