How Do I Send Local-Currency Payouts With KAST Business?

This article explains how KAST Business customers can send local-currency payouts, what currencies are currently supported, and what to check before confirming a payout.

What Are Local-Currency Payouts?

Local-currency payouts let eligible KAST Business customers send money from KAST Business to an external bank account in a supported local currency.

When you create a payout, the KAST Business app shows the available currency, exchange rate, fee, payout amount, estimated timing, limits, and any required recipient details or documents before you confirm.

Always review the details shown in the KAST Business app before confirming a payout. Fees, limits, processing times, available currencies, and required documents can vary by currency, recipient type, account status, and payout route.

Which Currencies Can I Send?

KAST Business currently supports local-currency payouts in the currencies listed below.

The KAST Business app will show the final fee, exchange rate, payout amount, limits, and estimated timing before you confirm.

More currencies may become available over time. A currency is available for your Business account only if it appears as an option in the KAST Business app when you create the payout.

Are HKD or CNY Payouts Available?

HKD is expected as part of an expanded payout release, but it is not generally available for KAST Business payouts yet. You can send HKD payouts only after HKD appears as an available payout currency in the KAST Business app.

CNY is not currently supported for KAST Business payouts.

How Do I Send a Local-Currency Payout?

To send a local-currency payout from KAST Business:

1. Open the KAST Business app. 2. Go to Payments, Choose Local Currency

3. Choose the currency you want to send.

4. Choose an existing recipient or add a new beneficiary.

5. Enter the recipient's bank details.

6. Enter the amount you want to send, tap Confirm

7. Upload supporting documents if the app asks for them (e.g. invoice, contract)

8.  Review the exchange rate, fee, payout amount, estimated timing, and limits. 9. Confirm the payout - only after double-checking all details.

Your Transfer Is in Progress

After you confirm, KAST Business submits the payout for processing through the available payout route.

What Information Do I Need From the Recipient?

The information you need depends on the payout currency and recipient type.

You may need to provide:

• Recipient name
• Recipient type, such as individual, business, or your own account
• Bank name
• Bank account number
• Local bank code, routing number, branch code, or clearing code
• Recipient address
• Purpose of payment
• Supporting documents, if requested

Enter the recipient’s details exactly as they appear on the recipient’s bank account. Incorrect details can delay or reject the payout.

Can I Pay Businesses and Individuals?

This depends on the selected currency and payout route.

If business, individual, or self payouts are supported for that currency, the option will appear in the KAST Business app. If an option does not appear, that recipient type is not currently available for the selected currency.

Are Supporting Documents Required?

Supporting documents may be required for some payouts. If documents are needed, the KAST Business app will ask you to upload them before you submit the payout.

Examples of documents may include:

• Invoice
• Contract
• Agreement
• Payslip
• Payment confirmation
• Other documents that explain the reason for the payment

Why Is a Currency Not Available?

A currency may not appear in the KAST Business app if:

• The currency is not enabled for your account
• The payout route is temporarily unavailable
• The recipient type is not supported for that currency
• Required beneficiary details or documents are missing
• The amount is below the minimum or above the maximum limit
• The currency is still being rolled out
• Your account requires additional review

If the currency you need is not shown, choose another available payout method or contact KAST Concierge.

What Happens After I Confirm a Payout?

After you confirm a payout:

1. KAST Business submits the payout for processing.
2. The payout is processed through the available local or international rail.
3. The payout status updates in your KAST Business transaction history.
4. If proof of payment is available, it may be shown after processing.
5. If the payout fails or is rejected, the app will show the updated status and any available next steps.

Why Was My Payout Delayed or Rejected?

A payout may be delayed or rejected if:

• Recipient bank details are incorrect
• The recipient type is not supported
• Required documents are missing or rejected
• The payment purpose is unclear
• The amount is outside the allowed limits
• The recipient bank cannot receive the selected currency
• The payout needs compliance or fraud review
• The payout rail is temporarily unavailable
• Bank cut-off times, weekends, or holidays affect processing

If your payout is delayed beyond the estimated timing shown in the app, contact KAST Concierge with the payout details.

What Should I Include When Contacting KAST Concierge?

If you need help with a local-currency payout, include:

• Your KAST Business account email
• Payout currency and amount
• Recipient type, such as business, individual, or self
• Date and time the payout was created
• Payout status shown in the app
• Any error message shown
• Supporting document status, if documents were requested
• Recipient bank details used, if available
• Transaction reference or proof of payment, if available

Frequently Asked Questions

Can I send HKD payouts with KAST Business?

Not yet for general availability. HKD is expected as part of an expanded payout release, but you can send HKD payouts from KAST Business only once HKD appears as an available payout currency in the app.

Can I send CNY payouts with KAST Business?

Not yet. CNY is not currently supported for KAST Business payouts.

Why can’t I see a currency listed in this article?

A currency may not be available for your Business account yet, or it may not support your selected recipient type, amount, country, or payout route. If the currency does not appear in the KAST Business app, it is not available for that payout.

Can I send payouts to my own bank account?

This depends on the selected currency and payout route. If self payouts are supported, you’ll see the option in the KAST Business app when adding or choosing a recipient.

Can I send payouts to a business recipient?

This depends on the selected currency and payout route. If business recipients are supported, you’ll see the option in the KAST Business app. If the option does not appear, business payouts are not available for that currency.

Can I send payouts to an individual recipient?

This depends on the selected currency and payout route. If individual recipients are supported, you’ll see the option in the KAST Business app. If the option does not appear, individual payouts are not available for that currency.

Are local-currency payouts instant?

Not always. Some payouts can be processed in real time, while others may take until the end of the day, the next day, or up to several days. Always check the estimated timing in the app before confirming your payout.

Are fees the same for every currency?

No. Fees vary by currency, payout route, and payout method. The KAST Business app shows the applicable fee before you confirm.

Are there any payout limits?

Yes. Minimum and maximum payout limits can vary by currency, recipient type, account status, and payout route. The KAST Business app will show the applicable limits before you confirm.

Do I need to upload documents?

Supporting documents are required for local-currency payouts, such as an invoice, contract, agreement, payslip, or payment confirmation. The KAST Business app will ask you to upload the required documents before you submit the payout.

Can I edit recipient details after adding a recipient?

If you need to change recipient bank details, you may need to update the recipient or add a new recipient before creating the payout. Always review recipient details carefully before confirming.

Can I cancel a payout after confirming it?

Cancellation depends on the payout status and processing stage. If you need help, contact KAST Concierge as soon as possible.

What if I entered the wrong recipient details?

Incorrect recipient details may delay, reject, or misroute a payout. Contact KAST Concierge immediately if you believe the details were entered incorrectly.

What should I do if my payout fails?

Check the payout status and any message shown in the KAST Business app. If you still need help, contact KAST Concierge with the payout currency, amount, recipient type, payout date, transaction reference, and any error message shown.

Will the recipient receive the exact amount shown in the app?

The KAST Business app shows the payout amount, exchange rate, fees, and estimated recipient amount before you confirm. Review these details carefully before submitting the payout.

Is this available for KAST Personal?

This article is about KAST Business payouts. Availability for KAST Personal may be different.