How Do I Complete Identity Verification (KYC) on My KAST Account?

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This article explains how KAST verification works, what documents may be required, how verification levels unlock additional features, and what to do if your verification is delayed or rejected.

What Is Identity Verification on KAST?

Identity verification is the process KAST uses to confirm that you are the person opening and using the account.

As a regulated financial platform, KAST performs verification checks to help protect customers, prevent fraud, and comply with financial regulations.

Depending on your location, and the products you want to use, KAST may ask you to provide:

  • Personal information, such as your name, date of birth, and address
  • A government-issued ID, such as a passport, national ID card, or driver's license
  • A selfie or liveness check to confirm your identity
  • Proof of Address documents
  • Source of Funds documentation
  • Additional supporting information, if required

The information and documents requested will vary depending on your verification level and account activity.

How Does KAST Verification Work?

KAST uses a tiered verification system. As you complete additional verification levels, you unlock more products, features, and account capabilities.

Verification Level What Is Required What You Can Access
Level 1 Basic account information Account creation and basic app access
Level 2 Government-issued ID and identity verification Sending and receiving funds, KAST cards, and most core features
Level 3 Proof of Address and enhanced compliance checks USD account access, global payouts, and other regulated services

You don't need to complete every level immediately. Most users begin with Level 1 and Level 2 verification, then upgrade to Level 3 when they want to access additional products that require enhanced verification.

If a feature requires a higher verification level, KAST will guide you through the additional steps needed to upgrade your account.

How Do I Complete Level 1 Verification?

Level 1 verification is completed during account registration and gives you access to the KAST app. Once verified, you can explore available products and features, such as viewing eligible cards and account options, although most financial services remain locked until you complete higher verification levels.

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  1. Launch the KAST app and click sign up.
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  1. Enter your country code and phone number, then click Continue.
  • Alternatively, choose another sign-up method: Apple, Google, or email address.
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  1. Enter the OTP sent to your phone number.
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  1. Set a secure PIN that you’ll use to access your app.
    • Choose a 6-digit PIN to protect your account.
    • Re-enter the PIN to confirm.
  2. Enable Face ID for faster, safer logins.
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  1. Enter your email address and click confirm. 
  2. Provide the OTP sent to your inbox.
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  1. Select your country of residence and review the services available in your country.
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  1. Your level 1 KYC is done and you can now explore the available KAST features. 

 

How Do I Complete Level 2 Verification?

Level 2 verification unlocks most core KAST features. Once approved, you'll be able to access services such as KAST cards, sending and receiving funds, and other everyday account functionality.

 

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  1. Download the KAST app and sign up
  2. On the homepage, tap Verify your identity.
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  1. Get your documents ready
    • A government-issued ID (passport, driver’s license, or national ID).
  2. Check the Terms and Conditions boxes.
  3. Click Accept all and continue to begin the verification process.
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  1. Provide your residential address.
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  1. For US residents, you’ll be prompted to enter your social security number.
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  1. Fill in the answer to the questionnaire.
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  1. Next, you'll see a screen asking if you are a U.S. resident. Select the appropriate option.
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  1. Select the country where your ID was issued. Then select the form of identification you will be uploading.
  • A government-issued ID (passport, driver’s license, or national ID).
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  1. Follow the guided process to capture photos of your ID.

Tips for taking photos of your ID:

Make sure your passport, driver’s license, or national ID is still valid. Expired IDs will be rejected.

Place the document on a flat surface or hold it steady. Ensure the photo is not blurry.

Take the photo in a well-lit environment. Avoid glare, shadows, or reflections on the document.

Ensure the ID edges, text, and photo are fully visible. Don’t crop or cover any part of the document.

Do not enhance, crop, or use editing apps on your document photo.

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  1. Complete facial verification (liveness check) using your phone’s camera.
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  1. Submit your application for review. 
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  1. You’ll receive a notification once your verification is approved, or if additional details are required.

What Identity Documents Can I Use?

KAST generally accepts the following government-issued identity documents:

  • Passport
  • National ID card
  • Driver’s license

For tips on submitting a clear, valid document, see: How Do I Upload My ID Correctly for Verification?
 

How Do I Complete Level 3 Verification?

Level 3 verification unlocks additional regulated financial products, including fiat account services. Once approved, you can access features such as USD and EUR virtual accounts, global payouts, and other services that require enhanced verification.

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  1. Open the KAST app and tap Receive.
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  1. Select EU Bank Transfer
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  1. Tap Activate
  2. Complete any required steps.

If you’ve already completed KYC for your USD account, you won’t need to complete it again for your EUR account.

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Provide additional information including:

Citizenship

Occupation

Work industry

Annual salary

Account purpose

Expected account activity

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  1. Your EUR account will activate instantly

Note: Level 3 verification requirements vary depending on country of residence.

What Additional Documents Might KAST Ask Me For?

Depending on your country of residence, the products you use, and your account activity, KAST may ask you to provide additional documents as part of the verification process. The most common additional documents are Proof of Address (POA) and Source of Funds (SOF) documents.

Proof of Address (POA)

Proof of Address documents help verify where you currently live and may be required for enhanced verification or access to certain KAST products.

For a full list of accepted documents and requirements, see: What Documents Can I Use For Proof of Address?
 

Source of Funds (SOF)

Source of Funds documents help explain where the money in your account comes from. KAST may request these documents to comply with regulatory requirements and better understand account activity.

For a full list of accepted documents and requirements, see: What Documents Can I Submit As My Source of Funds?

If additional documents are required, KAST will notify you in the app and provide instructions on what information needs to be submitted.

How Long Will My Verification Take?

Verification times vary depending on the type of review required and whether additional information is needed.

Most identity checks are completed automatically, while some applications require manual review by our compliance team.

Review Type Typical Processing Time
Automated review Approximately 10–15 minutes
Manual review Usually 1–3 business days
Additional document review Usually 1–3 business days

Verification may take longer during periods of high demand or if KAST requests additional documents, such as Proof of Address or Source of Funds.

You'll receive a notification in the KAST app when your verification status changes or if further information is required.

Why Was My Verification Rejected?

Verification is most commonly rejected because documents cannot be reviewed successfully.

Common reasons include:

Issue Resolution
Document is blurry Upload a clearer image
Document is cropped Upload the full document
Document has expired Submit a valid document
Information doesn't match Ensure your account details match your documents
Wrong document type Submit an accepted document
Screenshot submitted Upload the original file or document
Missing information Ensure all details are visible

If your verification is rejected, carefully review the instructions provided before submitting new documents.

For tips on submitting a clear, valid document, see: How Do I Upload My ID Correctly for Verification?

Frequently Asked Questions

What documents does KAST accept for identity verification?

KAST generally accepts passports, national ID cards, and driver's licenses for identity verification.

Can I use a passport for KYC?

Yes. A valid passport is one of the accepted identity documents for Level 2 verification.

What if my proof of address is older than 90 days?

You'll need to provide a more recent document. Proof of Address documents should generally be issued within the last 90 days.

Why is KAST asking for source of funds?

Source of Funds checks help KAST understand where funds originate and support regulatory compliance requirements.

Can I use screenshots for proof of address?

No. Screenshots are not accepted. Please upload a PDF, scan, or clear photo of the original document.

How long does Level 2 verification take?

Many Level 2 verifications are completed within minutes, although some applications may require manual review.

How long does Level 3 verification take?

Level 3 verification reviews are typically completed within 1–3 business days.

Why was my verification rejected?

The most common reasons include blurry images, expired documents, information mismatches, and unsupported document types.

Can I retry verification if my documents are rejected?

Yes. You can usually submit updated documents after correcting the issue that caused the rejection.

Do I need Level 3 verification to use KAST?

Not always. Many KAST features are available after Level 2 verification. However, some regulated products require Level 3 verification.

What should I do if my verification status hasn't changed?

If your verification has been under review longer than the expected processing time, contact KAST Concierge for assistance.

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