Here’s how to get started with your KAST card—whether physical or virtual. This article explains how to request, activate, and use your card, as well as how to fix common activation problems.
How Do I Get a KAST Card?
You can easily request a physical or virtual KAST card right from the app:
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How Do I Activate My KAST Card?
How to Activate a Virtual KAST Card?
| Virtual cards are automatically activated and ready for use as soon as they appear in your app. |
How to Activate a Physical KAST Card?
To activate your physical card once it is delivered:
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Your card will be ready to use immediately after activation. If you do not see the activation option, ensure your app is updated to the latest version. If the issue persists, contact KAST Concierge.
What Should I Do If My KAST Card Won’t Activate?
If you encounter problems activating your KAST card, perform the following steps to resolve them:
- Check Card Activation: Make sure your physical card is activated. If not, follow the activation steps in the app.
- Select the Correct Card: If your virtual card is active but the physical card won’t activate, confirm you’ve selected the correct card in the app.
- Update the App: If the activation option is missing, update the KAST app or restart your device.
- Clear App Cache: In some cases, clearing your app cache fixes display or functionality issues in the activation screen.
For further assistance or if the activation issue you’re encountering isn’t listed above, please contact KAST Concierge.
What Are the Differences Between a Virtual and Physical KAST Card?
KAST offers both virtual and physical cards to suit different usage needs. Key differences include:
| Feature | Virtual KAST Card | Physical KAST Card |
|---|---|---|
| Delivery | Instant in-app availability | Mailed to your address; delivery may take 7-10 business days |
| Usage | Ready for online and in-app transactions immediately | Tangible asset in your pocket in case no internet access; ideal for services requiring pre-authorization (e.g., hotels, car rentals) |
| Security | Reduces risk of theft or loss - no physical card to misplace | Chip-and-PIN protection for in-person transactions |
| Management | Manage balances, transactions, and freeze card via the app | Manage balances, transactions, and freeze card via the app |
Both options provide the flexibility, security, and convenience of KAST, so you can choose the card type - or combination - that best fits your lifestyle.
Frequently Asked Questions (FAQs)
Does every type of KAST card have a physical card?
Currently, most KAST tiers offer both virtual and physical cards, while certain exclusive designs, like the Solana Solid Gold card, are virtual-only. Soon, all KAST cards will be available as physical cards.
For the latest list of available formats, visit the official KAST card page.
How do I add funds to my KAST card?
In the KAST app, select your card and tap Receive. You can fund it via crypto, bank transfer, or payment link.
When will my KAST card be processed?
Virtual cards are processed instantly. Physical cards are typically shipped within 7-10 business days.
Can I use my KAST card immediately after activation?
Yes. Virtual cards work instantly, while physical cards can be used as soon as they’re activated.
Can I use my KAST card internationally?
Yes, KAST cards are supported globally wherever the payment network is accepted, but certain regional restrictions may still apply.
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