This article explains how to request and receive your physical Pengu card with KAST. You’ll learn eligibility requirements, how to order your card through the app, and what to expect during delivery.
What Is the Pengu Card?
The Pengu Card, co-created with Pudgy Penguins, is KAST’s payment card that lets you spend your balance both online and in-store. It includes a virtual card for immediate use, with the option to request a physical card for everyday purchases.
KAST offers three Pengu card tiers:
|
Pengu Standard Card |
Pengu Black Card |
Pengu Gold Card |
Card |
Type |
Tier Price |
|---|---|---|
Pengu Standard Card |
Visa Platinum |
$0 + $40 shipping |
Pengu Black Card |
Visa Infinite |
$1,000 |
Pengu Gold Card |
Visa Infinite |
$10,000 |
All Pengu cards can be used for payments, with different features and benefits depending on the tier.
How Do I Order a Physical Pengu Card in the KAST App?
You can request your card directly from the KAST app.
Steps:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Note: Pengu Gold Card is currently only available on Pre-order.
How Long Does It Take to Receive My Card?
Delivery times may vary depending on your location.
Typical timelines:
Region |
Estimated Delivery Time |
|---|---|
Local delivery |
5–10 business days |
International delivery |
10–20 business days |
You may receive updates or tracking information once your card is shipped.
For more details, see: How Does PENGU Card Delivery Work and What Should I Do If There’s an Issue?
What Happens After I Receive My Physical Card?
Once your card arrives, you’ll need to activate it before use.
What To Do Next:
- Activate your card in the KAST app
- View or set your PIN
- Start using your card for in-store payments
See: How Do I Activate My Physical Card?
Frequently Asked Questions
Can I use my card before it arrives?
Yes. Your virtual card becomes available immediately after your order is confirmed. You can start using it for online payments while waiting for your physical card to arrive.
What should I do if my card is lost or stolen?
Freeze your card immediately in the app to prevent unauthorized use. Then contact KAST support and request a replacement card.
Is the PENGU card available in all countries?
Physical Pengu cards are available in over 170 countries. If you don’t see the option in-app, it’s not yet supported in your region.
Do I need KYC/verification before I can get one?
Yes. You need to complete identity verification before you can order a Pengu card. This ensures your account is eligible and compliant with requirements.
Can I track my shipment?
Yes. You can track your shipment using the tracking ID provided in your confirmation email. This allows you to monitor delivery progress in real time.
Can I withdraw cash at ATMs with my Pengu card?
Yes. The Pengu card can be used to withdraw cash at supported ATMs. Availability may depend on your location and the ATM network.