We know it is frustrating when you cannot access KAST. These restrictions are in place because we must follow legal and financial rules in different locations.
Why Is My Country Restricted?
Access to the KAST platform may be limited in specific countries due to these strict requirements:
- Legal Rules: We must follow international laws, sanctions, and local government regulations.
- Financial Safety (AML/KYC): We comply with global Anti-Money Laundering (AML) and Know Your Customer (KYC) standards, which may restrict our services in some regions.
- Partner Limits: Our agreements with partners and financial institutions, along with logistical challenges, can affect where we can be available.
Can I Still Access KAST From A Restricted Country?
Unfortunately, if your country is currently restricted, you cannot access or use the platform.
Using VPNs, proxies, or other tools to avoid these controls is against our terms of service and may result in your account being suspended or closed.
What If I Move To A Supported Country?
If you relocate to a country where KAST is available, you may be able to access our services there.
Next Steps After Moving:
- Ensure your account information and verification documents reflect your new location.
- Contact our Concierge team to get help with updating your new details and ensuring access.
Will KAST Be Available In My Country In The Future?
We are actively working to expand our services to more countries. We appreciate your interest and hope to be available in your region soon. Please check our website or contact support for the latest availability updates.
Still Need Help?
If you have further questions or need assistance, please reach out. Our Concierge team is ready to assist you.
Frequently Asked Questions
Can I use a VPN to bypass the country restriction?
No. Using VPNs or other methods to get around country restrictions is against our terms of service and can lead to account suspension.
If I move, can I use the platform in the new country?
Yes, if you relocate to a supported country, you may gain access after updating and verifying your new location details on your account.
How often does KAST update its country availability list?
KAST regularly reviews and updates our country availability based on changing regulations and partnerships. While we don't have a fixed schedule for updates, we work continuously to expand our global reach.
Will I be notified when KAST becomes available in my country?
We don't currently have an automatic notification system for country availability changes. We recommend periodically checking our website or contacting our Concierge team for the most up-to-date information on service availability in your region.
What happens if I try to access KAST from a restricted country while traveling?
If you're temporarily in a restricted country, you still won't be able to access KAST. Our platform detects your current location regardless of where your account was created.
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