You can create new virtual and physical KAST cards directly in the KAST app, as long as your account is verified and you are within the current card limit. This guide will walk you through the step-by-step process.
What Are the Steps to Create My New KAST Card?
Follow these steps to order a new card in minutes:
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| 2. Select the Order Card button to see all the available card options. Follow the in-app prompts to choose whether you want a virtual card, a physical card, or both, depending on what is available for your account. |
3. Choose Your Card Type: You can browse and select the type of card that best fits your needs.
What Should I Know Before Creating a Card?
- Cards Limit: You can have up to 10 cards in total on your KAST account. This limit includes both active and deleted cards. For more information about each card tier, see the KAST Fees and Conditions.
- Potential Fees: Card-related fees depend on your membership tier, region, and card type. Any applicable fees will be clearly displayed in the app before you confirm your order. For example, Standard physical cards may have a shipping or issuance fee, some regions may charge a Standard virtual card issuance fee, and additional Premium or Private cards require Concierge. You can also consult the KAST Fees and Conditions.
- Verification (KYC): You must have a fully verified account to create a new card. If you haven't completed your identity verification, the app will guide you through the process first.
Frequently Asked Questions
What is the main difference between a virtual and a physical card?
A virtual card exists only in your KAST app and is designed for immediate use in online and in-app purchases. A physical card is mailed to you and can be used for in-person transactions (like at stores or restaurants) as well as online.
How quickly can I use my new card?
Virtual cards are active and ready to use the moment you create them. For physical cards, you will need to wait for the card to be delivered before you can activate and use it. Delivery times may vary based on your location.
Can I have more than 10 cards in my KAST account?
No. You can have up to 10 cards in total on your KAST account. This includes both active and deleted cards, so deleting a card does not reset the total card count.
Why can't I see the "Order Card" option?
This usually means you either need to complete your account's identity verification (KYC) first, or you may already have the maximum number of 10 total cards on your account.
Why do I need to activate my new physical card when it arrives?
For your security, you must activate your physical card in the KAST app before you can use it for the first time.
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