When you deposit or withdraw funds on KAST, you may be asked to share your transaction hash (TXID). This is the easiest way to track your transfer on the blockchain and confirm whether it was successful. This article explains what a TXID is, where to find it in the KAST app or on a blockchain explorer, and why it’s important when troubleshooting.
What Is a Transaction Hash (TXID)?
A transaction hash (also called a Transaction ID or TXID) is a unique code of letters and numbers that identifies one specific blockchain transaction. Think of it as a digital receipt - you can use it to confirm, share, and track your transfer on the blockchain.
How Do I Find My TXID in the KAST App?
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| 4. From there, you can view details and copy the TXID directly. |
How Do I Find My TXID Using a Blockchain Explorer?
To check transactions directly on a blockchain explorer:
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| 2. Enter your KAST wallet address or transaction details in the search bar. | |
| 3. Locate your transaction. | |
| 4. Copy the long alphanumeric string labeled Transaction Hash (TXID) or Signature. |
Why Do I Need My TXID?
- Confirm transfer: To confirm that your transfer has been submitted and processed.
- Track transactions: To track whether a deposit or withdrawal is pending, completed, or failed.
- Troubleshoot Issues: To provide to KAST Concierge when troubleshooting issues.
- Dispute resolution: To use as proof of payment when resolving issues with third-party platforms or services.
- Record keeping: To keep a permanent reference for your financial records or audits.
Frequently Asked Questions
Is the TXID the same as my wallet address?
No. Your wallet address identifies your account. A TXID identifies one specific transfer.
Can I share my TXID safely?
Yes. It doesn’t expose your private keys or let anyone access your funds. It only helps verify your transaction.
Can one transaction have multiple TXIDs?
No. Each transaction on the blockchain generates only one unique TXID. It serves as the permanent identifier for a specific transaction.
How soon will my TXID appear?
A TXID is generated as soon as your transfer is submitted to the blockchain. You’ll see it even while the transaction is still waiting for confirmations.
What if I can’t find my TXID in the KAST app?
Check your sending wallet/exchange history or the blockchain explorer of the network you used for the transfer. If you still can’t locate it, reach out to KAST Concierge with your transaction details (amount, token, date, and receiving address).