How Do I Send Japanese Yen (JPY) from KAST to a Bank Account?

You can send Japanese Yen (JPY) from your KAST account to a bank account in Japan that supports JPY transfers using KAST Pay. This article explains how to send JPY to a bank account, what fees and timelines apply, and what to do if your payout doesn’t arrive as expected.

How Do I Send JPY from KAST?

Note: If this is your first time using JPY supported payouts, you may be asked to complete verification or accept partner terms before continuing. Follow the in-app prompts to provide any required information and complete verification.

With KAST Pay, sending JPY is quick and simple:

	Open the KAST app. Click the Pay button.
	Under New Payment, select Fast Payout.
	Choose JPY as your payout currency.
	5. Accept the Terms and Conditions, then tap Continue. 6. You may be asked to provide additional information or documents, such as your Tax Identification Number (TIN), Proof of Address (PoA), Source of Funds (SoF), or Social Security Number (SSN).
	7. Enter the amount you wish to send, tap Confirm.
	8. Choose whether to transfer to your own account or to someone else, enter recipient’s details
	9. Review the details and confirm your transaction.

Your funds are converted from your KAST balance into JPY at the current FX rate. You’ll see the destination amount, USD amount deducted, fees, FX rate, and estimated delivery time before confirming your payout.

What are the Fees for JPY Payouts from KAST?

KAST uses transparent pricing for every JPY payout:

Existing KAST payout benefits still apply:

• Your first 3 payouts are free.
• Payouts above $5,000 are free.

What Are the Limits for JPY Payouts?

JPY payouts are sent through supported local bank transfer rails to eligible bank accounts in Japan.

You’ll see the available payout limit, fees, FX rate, and estimated delivery time in the KAST app before confirming your payout.

Which Banks Can Receive JPY Payouts?

You can send JPY to bank accounts in Japan that support JPY transfers through local Japanese banking rails, including:

• Major Japanese banks.
• Regional Japanese banks.
• Other supported banks that can receive JPY-denominated transfers.

Tip: Confirm with your recipient’s bank that they can receive JPY transfers before sending, to avoid returned or failed payouts.

How Long Does It Take for JPY Payouts to Arrive?

JPY payouts are typically processed the same day, by end of day.

Transfers may take longer if they are sent outside banking hours, during weekends or holidays, or if the recipient bank needs additional checks. Incorrect recipient details, provider reviews, limits, or eligibility checks may also delay processing.

You’ll receive a confirmation once your payout is complete.

Can I Send JPY to Someone Else’s Account?

Yes. You can send JPY to another person’s bank account in Japan, as long as the payout details are accurate and the recipient bank supports JPY transfers.

Make sure the recipient’s full name, bank name, branch details, account number, and any other requested bank details are entered correctly. Incorrect details may cause the payout to fail, be delayed, or be returned.

What If My JPY Payout Hasn’t Arrived?

If your payout hasn’t arrived within the expected timeframe:

1. Review your Transaction History in the KAST app to confirm its status.
2. Check whether the payout is still Pending or Processing.
3. Verify that the recipient bank details were entered correctly.
4. Check whether weekends, holidays, or bank processing times may be affecting delivery.
5. If it’s still missing, contact KAST Concierge for support.

For more help, see: What Should I Do If My KAST Payout Hasn’t Arrived Yet?

Frequently Asked Questions

Do I Need to Complete KYC Before Sending JPY?

Yes. You need approved KAST KYC to use KAST Pay. If this is your first time using JPY-supported payouts, you may also need to accept partner terms or complete additional verification before continuing.

Why Can’t I See or Continue With a JPY Payout?

You may not be able to see or continue with a JPY payout if your KYC status, residency, user type, beneficiary country, selected payout currency, or recipient bank is not supported. If partner verification is under review, you may need to wait until it is approved before retrying.

Can I Cancel or Edit a JPY Payout After Confirming?

No. Once confirmed, JPY payouts are processed and cannot be canceled or changed. If you entered incorrect details, contact KAST Concierge as soon as possible for help.

What Happens if My Payout Fails?

If your payout fails because of invalid or incomplete information, limits, eligibility restrictions, or another provider-related reason, your funds will be returned to your KAST balance automatically once the payment is reversed. You’ll be notified once the refund is completed.

Will I Get Proof of Payment?

For successful payouts, you can check your transaction details in the KAST app. If proof of payment is available for your transaction, you’ll be able to access it from the transaction details. If you need additional confirmation, contact KAST Concierge for support.

Can I Send JPY from Anywhere?

You can send JPY from countries supported by KAST, as long as your account is eligible and the recipient bank account can receive JPY transfers in Japan.

Who Can Use JPY Payouts?

KAST users with approved KYC can use JPY payouts if their account, residency, user type, beneficiary country, selected payout currency, and recipient bank are supported.

Why Might My JPY Payout Take Longer Than Expected?

JPY payouts may take longer because of weekends, public holidays, bank processing cutoffs, provider reviews, incorrect bank details, unsupported recipient information, or payout limits.