How Do I Log In to My KAST Account?

Logging in to your KAST app is simple and secure. This article explains the different ways you can access your account - by phone number, email, or Google/Apple - and what to do if you run into issues.

How Do I Log In to KAST with My Phone Number?

	Open the KAST app.
	Click Log in.
	Click Login with Mobile.
	Enter your registered mobile number.
	Enter the one-time password (OTP) sent to your phone by SMS. Once verified, you’ll be logged in to your KAST account.

How Do I Log In to KAST with My Email?

	1. Open the KAST app.
	Click Log in.
	Enter your registered email address and click Continue.
	Enter the one-time password (OTP) sent to your email inbox. Once verified, you’ll be logged in to your KAST account.

How Do I Log In with Google or Apple?

	1. Open the KAST app.
	Click Log in.
	On the login screen, select Login with Google or Login with Apple.
3. Choose the account you want to use and approve the sign-in. 4. Once verified, you’ll be logged in to your KAST account

What If I Can’t Log In?

If you’re unable to access your KAST account, here are common issues and how to fix them:

• Didn’t receive OTP: Check your SMS inbox or email spam folder, and tap Resend Code if needed.
• Incorrect details: Double-check your phone number, email, and country code for typos or extra spaces.
• Account locked: Too many failed attempts may trigger a temporary lock; wait a few minutes and try again.
• Google/Apple sign-in failed: This may happen if you recently changed your account password or settings. Re-sign into your Google or Apple account on your device, then try again.
• 2FA not working: If two-factor authentication is enabled, ensure you’re entering the latest code and that your device’s time is accurate.

Still can’t log in? Contact KAST Concierge and provide your registered phone number or email for faster support.

Frequently Asked Questions

Can I stay logged in on the KAST app?

Yes, you can remain logged in on your personal device for convenience. For security reasons, the app may automatically log you out after periods of inactivity.

Is biometric login available?

Fingerprint and Face ID can be enabled on supported devices. This allows faster and more secure access without typing details each time.

What if I forget which email or phone number I registered with?

You’ll need to contact KAST Concierge to confirm your registered details. Identity verification may be required before this information is shared.

Does logging in on public Wi-Fi put my account at risk?

Public networks can expose your login credentials to potential threats. It’s always safer to log in using a private, secure connection.

What happens if I enter the wrong OTP too many times?

Entering incorrect codes repeatedly may temporarily lock your account. You’ll need to wait a short period before trying again or request a new OTP.

What should I do if I change my phone number or email?

You’ll need to contact KAST Concierge to update your registered details. Until then, use your existing credentials to log in.