This article explains how KAST Membership renewals work, what auto-renew does, when you will be notified, and what to expect if a renewal payment fails.
What Should I Know About KAST Membership Renewals?
KAST memberships are billed annually, with payment made upfront for a 12-month period. You will receive a renewal prompt 30 days before your membership expires, giving you time to extend or adjust your plan. If you choose not to renew or have opted out of auto-renew, your account will automatically revert to the Standard tier once your current membership period ends.
When Will I Be Asked To Renew My Membership?
KAST begins renewal prompts 30 days before your membership expiry date.
In the renewal window, you typically have three choices:
|
Here is what each renewal option does:
| Option | What Happens | Good To Know |
|---|---|---|
| Extend Now | You pay immediately and add 12 months to your current expiry date. | No days are lost when you extend early. |
| Auto-Renew | Your membership renews automatically on your anniversary date. | If payment fails, a grace period applies (see below). |
| Opt Out | Your membership does not auto-renew. | Your benefits remain active until expiry, then you revert to Standard. |
What Happens If My Auto-Renew Payment Fails?
If your renewal payment fails on your renewal date, KAST applies a 7-day grace period and retries the payment daily.
During the grace period:
- Your membership remains active while payment is retried.
- If payment is not collected by the end of Day 7, your account downgrades to Standard.
How Can I Avoid Renewal Issues?
To avoid interruptions to your membership, make sure your KAST account is ready before your renewal date.
- Keep your KAST account funded: Ensure you have enough balance to cover the renewal fee.
- Watch for renewal reminders: KAST will notify you before your membership expires so you have time to take action.
- Resolve failed payments quickly: If a renewal fails, top up your account during the grace period to avoid a downgrade.
These steps help ensure your membership renews smoothly and your benefits continue without interruption.
Frequently Asked Questions
Do I lose days if I renew early?
No. If you choose Extend Now, you add 12 months to your current expiry date, so you do not lose any days by renewing early.
How far in advance will I be notified about renewal?
You’ll be notified 30 days before your membership expires. This gives you enough time to renew or make changes to your plan.
What does auto-renew do?
Auto-renew renews your membership on your renewal date. If payment fails, a 7-day grace period applies, and payment is retried daily before you are downgraded to Standard.
What is the grace period?
The grace period is a 7-day window after a failed renewal payment where KAST retries payment daily. If payment is not collected by the end of the grace period, your account downgrades to Standard.
If my membership downgrades to Standard, do my cards stop working?
Your cards are retained even after cancellation or downgrade. Your benefits, including rewards rates and tier perks, follow your current membership tier.
What payment method is used for auto-renewal?
Renewal fees are charged directly from your KAST account balance. Ensure your account has sufficient funds before your renewal date to avoid a failed payment and the subsequent grace period.