The Top Up & Get Rewarded campaign ran from October 1 through October 31, 2026. It has now ended, and the campaign was not extended.
What was the Top Up & Get Rewarded campaign?
KAST users in eligible countries could use KAST for eligible gaming and social entertainment top-ups.
KAST compared each participant’s eligible spend during the campaign with their eligible spend from September 1–30, 2026. Participants were ranked based on their positive increase in eligible spend.
Can I still participate?
No. The campaign ended on October 31, 2026.
Top-ups or other transactions made after the campaign ended do not count toward the campaign ranking.
How were rewards calculated?
KAST calculated each participant’s incremental eligible spend using:
Eligible spend from October 1–31 − eligible spend from September 1–30 = incremental eligible spend
For example:
- You spent $20 on eligible top-ups in September.
- You spent $120 on eligible top-ups in October.
- Your incremental eligible spend was $100.
Only positive incremental eligible spend qualified for ranking. A zero or negative result did not qualify for a reward.
What rewards were available?
Rewards were based on the final validated ranking:
| Final rank | Reward |
|---|---|
| 1–100 | $100 in KAST USD Rewards |
| 101–300 | $20 in KAST USD Rewards |
| 301–500 | $5 in KAST USD Rewards |
Up to 500 users could receive one reward each. The maximum reward per user was $100, and the total campaign reward pool was capped at $15,000.
For example, a user ranked 250 could receive $20, while a user ranked 350 could receive $5. Increasing your spend did not guarantee a reward because final ranking depended on the validated results of all eligible participants.
What happened after the campaign ended?
After October 31, KAST validated the campaign activity and removed transactions that were refunded, reversed, disputed, fraudulent, unsettled, or otherwise ineligible.
Final rankings could change during validation. If participants had the same incremental eligible spend, priority was given to users with no eligible spend during September.
What if I received the November 6 email?
An email was sent in error on November 6, reminding users about the campaign.
What to do
- Do not make a new top-up expecting it to count toward the campaign.
- Treat October 31, 2026 as the final campaign deadline.
- Understand that the email does not guarantee a reward or confirm your final ranking.
- If you believe your eligible October activity or reward was calculated incorrectly, contact KAST Concierge or Support.
When will eligible winners receive their rewards?
Rewards are credited after campaign-end transaction, eligibility, compliance, and fraud validation is complete. KAST will communicate the reward distribution timing separately to eligible winners.
Frequently Asked Questions
Is the campaign still active?
No. The campaign ended on October 31, 2026.
Do transactions made after October 31 count?
No. Transactions made after the campaign ended are not included in the campaign ranking.
Does the November 6 email extend the campaign?
No. The email was sent in error and does not extend or reopen the campaign.
Does receiving the email mean I won a reward?
No. The email does not confirm eligibility, final ranking, or reward allocation.
Can I still receive a reward if I participated before the campaign ended?
Possibly. Rewards depend on your final validated ranking and whether your transactions remained eligible after validation.
Can I receive more than one reward?
No. Each eligible winner can receive one reward based on their final validated rank.
What if my transaction was refunded or reversed?
Refunded, reversed, canceled, disputed, charged-back, fraudulent, or otherwise ineligible transactions are removed from the campaign calculation. This can change your ranking or reward.
How do I ask about my campaign result?
Contact KAST Concierge or Support and include the email address linked to your KAST account, relevant transaction details, and any campaign communication you received.