This article explains how to pay employees, contractors, or vendors using your KAST Business account. You’ll learn what information you need before sending a payout, how the payout flow works in the KAST app, when a supporting invoice is collected for fiat payouts, and what to do if a payment fails or requires additional review.
Who Can Pay Employees From a KAST Business Account?
To send employee or contractor payments from KAST Business, you must have a role that can manage payments and team spending, such as an Owner or Admin.
KAST Business uses role-based permissions, meaning different roles have different levels of access and control. Before sending a payout, make sure:
- You are in the correct Business account
- Your role can initiate payments
- Your Business account is active and able to transact
- Your Business balance has enough funds for the payout
What Do I Need Before Sending a Salary Payment?
Before paying an employee or contractor, make sure you have the following ready.
| Requirement | Details |
|---|---|
| Recipient payout details | Bank details, KAST account details, or wallet details, depending on the selected payout method. For SWIFT payouts to individual beneficiaries, include the ABA routing number of the US correspondent bank. Business beneficiaries do not need an ABA routing number. |
| Payment information | Amount, currency, payment purpose, and recipient name or business name |
| Supporting documents | Supporting invoice for every fiat payout, plus any additional documents KAST requests, such as payroll documents, contracts, agreements, payslips, or payment confirmations |
For fiat payouts, a supporting invoice is collected in-app for every payout. KAST uses the invoice to verify the purpose of the transfer and complete compliance checks. As of launch, invoice review does not place an automatic Ops hold, but accurate documentation helps reduce delays if additional review is needed. Requirements can vary by payout method, currency, recipient type, and destination country. For SWIFT payouts to individual beneficiaries, you must provide the ABA routing number of the US correspondent bank. SWIFT payouts to business beneficiaries do not require an ABA routing number.
How Do I Pay Employees Using KAST Business?
Step-by-Step Guide
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1. Open the KAST Business Login Page |
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3. Choose the payout method available for the employee’s country, currency, and account details. |
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4. Enter the employee’s recipient details, such as bank account details or other required payout information. |
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5. Enter the payout amount and review any fees, FX rate, or processing details shown in KAST. |
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6. Upload a supporting invoice or document if required. |
| 7. Complete the required security check, such as OTP or MFA. |
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8. Transfer in Progress |
Why Is KAST Asking Me for Supporting Documents?
For fiat payouts, KAST collects a supporting invoice in-app for every payout to verify the purpose of the business payment and complete required compliance or risk checks. As of launch, invoice review does not place an automatic Ops hold. Providing accurate documentation helps keep payouts secure and reduces the likelihood of processing delays if additional review is needed.
KAST may also request additional supporting documents, such as:
- Payroll records
- Contracts or agreements
- Vendor invoices
- Payslips or payment confirmations
- Proof of business activity
If additional information is required, you’ll typically see a prompt in the KAST app during the payout review process.
What Should I Do If a Payment Fails?
If a payout fails:
- Double-check the recipient details
- Confirm your Business balance is sufficient
- Review any in-app prompts or requested documents
- Try sending the payment again if appropriate
If the issue continues, contact Concierge Support and provide:
- The payout amount
- Recipient information
- Approximate payment time
- Any error messages shown in the app
- Any supporting documents already submitted
Frequently Asked Questions
Do Employees Need a KAST Account to Receive Salary Payments?
Employees do not need a KAST account if you are paying directly to a bank account or crypto wallet. However, recipients paid through KAST-to-KAST transfers must have an active KAST account.
Can I Pay Contractors Using My KAST Business Account?
KAST Business supports payouts to contractors, vendors, and employees. The payout flow is generally the same regardless of recipient type.
Can I Pay Multiple Employees at Once With KAST Business?
Bulk payroll payouts are not available yet. At the moment, employee and contractor payments must be sent individually, one recipient at a time.
Can I Choose Different Payout Methods for Different Employees?
Yes. Available payout methods can depend on the recipient’s location, currency, and account or wallet details. Review the available options in the KAST app before confirming each payout.
How Long Does a KAST Business Payout Take?
Processing times can vary depending on the payout method, currency, destination country, and whether additional review or supporting documents are required.
Can I Pay an Employee in a Different Currency?
You may be able to choose from the payout methods and currencies available in your KAST Business account. Availability can vary by region, recipient details, and supported payout rails.
Do I Need an ABA Routing Number for SWIFT Payouts?
For SWIFT payouts to individual beneficiaries, you must provide the ABA routing number of the US correspondent bank. SWIFT payouts to business beneficiaries do not require an ABA routing number.
Why Is My KAST Business Payment Pending Review?
A payout may be pending review if KAST needs to verify the payment purpose, recipient details, supporting documents, or compliance requirements before processing the transfer.
Can I Cancel or Edit a KAST Business Payment After Confirming It?
Once a payout is confirmed, it may not be possible to cancel or edit it. If incorrect details were entered, contact Concierge Support as quickly as possible.
Why Did My KAST Business Payment Fail?
Payments may fail due to incorrect recipient details, insufficient balance, missing documents, unsupported payout details, or compliance review requirements. Reviewing the in-app error message usually helps identify the issue.
Does KAST Business Handle Payroll Tax or Employment Compliance?
KAST Business helps you send payouts from your Business account. It does not replace your payroll, tax, accounting, or employment compliance obligations. If needed, work with your payroll, finance, or legal advisor before sending salary or contractor payments.
Can I Use KAST Business to Pay Vendors as Well as Employees?
Yes. KAST Business can be used for business payouts to employees, contractors, and vendors, as long as the payout method is available and the transfer meets KAST’s requirements.
What Happens If I Enter the Wrong Recipient Details?
If you notice incorrect recipient details before confirming the payout, go back and edit them before submitting. If you already confirmed the payout, contact Concierge Support as soon as possible. It may not always be possible to cancel or recover a payment once processing has started.
Will KAST Tell Me If More Information Is Needed?
Yes. If KAST needs additional information or documents, you’ll usually see an in-app prompt during the payout review process. Providing the requested information as soon as possible can help avoid processing delays.
Can I Use Employee Cards Instead of Sending Salary Payouts?
Employee cards are designed for approved business spending and expenses. Salary or contractor compensation should be sent through the available payout methods in your KAST Business account.
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