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Payments & Transactions
Refunds, Declines & Failed Transactions

Refunds, Declines & Failed Transactions

You will find information on processing refunds, declined payments, and resolving failed transactions.

What Is a Chargeback and When Should I Use It?
What Should I Do If I See Unauthorized Purchases on My KAST Card?
Can I Recover Solana (SOL) Sent by Mistake Instead of USDT or USDC?
When Can I Expect My Refund on KAST?
How Do I File a Chargeback for an Unauthorized Transaction on KAST?
What Should I Do After a Failed KAST Transaction with Returned Funds?
Why Is My KAST Card Not Working? (Common Payment Issues)
Where Can I See My Recent Refunds?
Can I Get My Money Back on KAST?
Why Was My KAST Balance Debited More Than Once?
Why Am I Unable to Withdraw Funds from My KAST Account?
What Happens If The Sender Enters Incorrect Details When Paying?
What is Chargeback Abuse?
Can I Still Dispute a Transaction If I Have Contacted the Merchant?
Why Has My Refund Not Been Processed on KAST?
Why Was My KAST Transaction Declined?

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