The account review process is part of KAST’s security and compliance checks. Reviews may be required during onboarding, KYC verification, or if your activity triggers additional checks. This article explains how long reviews usually take, what can cause delays, and when to ask for help.
How Long Do Automated Reviews Take on KAST?
Automated reviews are completed within minutes if your documents are valid.
- Typical speed: Most automated reviews are processed almost instantly.
- Average timeframe: In most cases, if your documents are clear and valid, approval is completed within 10-15 minutes.
- What’s included: This applies to common KYC checks such as ID verification, address confirmation, and basic account setup.
- Notifications: Once approved, you’ll receive a confirmation directly in the KAST app, and your account becomes fully active right away.
How Long Do Manual Reviews Take on KAST?
Manual reviews take longer and involve human checks of your documents and details.
- Extended process: A human reviewer carefully checks your documents, details, and account activity.
- Timeframe: Manual reviews usually take 1–3 business days, but the duration may vary depending on the complexity of your case.
- Why it happens: Manual reviews are often triggered if documents are blurry, expired, mismatched, or if the system detects irregular activity.
- Outcome: Once the process is complete, you’ll receive a notification confirming whether your account is approved, requires updates, or has restrictions.
What Factors Can Delay the Review Process?
Reviews can take longer if documents are incomplete or if extra checks are required.
- Incomplete or unclear documents: Missing, expired, or low-quality uploads may require re-submission.
- High demand periods: Reviews can take longer when there is an increase in applications.
- Additional verification required: You may be asked for further information, which extends the timeline.
- Technical issues: Rare system outages or upload errors can temporarily hold back your review until resolved.
- Delayed response from you: If KAST requests extra information and you don’t respond quickly, the process remains paused until the documents are received.
How Can I Ensure My KAST Account Gets Verified Quickly?
To avoid delays and speed up the review process, make sure your documents and details meet KAST’s requirements. Here’s a quick checklist.
- Have you uploaded clear, glare-free, and uncropped documents?
- Is your ID or proof of address valid and not expired?
- Do your name, DoB, and address match across all documents?
- Have you checked that your live selfie matches your ID photo?
- Does the file meet the size and format requirements?
- Is your contact info up to date for verification updates?
- Did you respond quickly to any info requests?
Need Help?
If your verification is taking longer than expected, we're here to help. Contact KAST Concierge for a status update or next steps.
Frequently Asked Questions
Can I start using KAST before my account is fully verified?
No, you cannot access any KAST services until your account is verified. Verification is required to activate your account and unlock all features.
What happens if I submit the wrong type of document?
Your review will not be approved, and you’ll be asked to re-upload valid documents. This restarts part of the process and may extend the timeline.
Does KAST accept international IDs for verification?
Yes, valid government-issued IDs are accepted from most countries. However, some regions may require additional documentation under compliance rules.
Can I cancel the review once it has started?
No, once initiated, the process must be completed. If you wish to stop using KAST, you can close your account separately after the review.
Do I need to complete verification again in the future?
In most cases, no. However, periodic re-verification may be required if regulations change or if unusual activity is detected.